Shipping Policy
Effective Date: January 10, 2025

At TripleTopis, we are committed to delivering your orders promptly and securely. Please read our Shipping Policy to understand our shipping methods, timelines, and procedures.

1. Domestic Shipping

  • We ship within the United States using trusted carriers such as USPS, FedEx, and UPS.
  • Standard shipping typically takes 3–7 business days, while expedited shipping options are available at checkout.

2. International Shipping

  • We offer international shipping to selected countries. Delivery times vary depending on the destination and customs clearance.
  • International shipments may be subject to additional customs duties, taxes, or fees, which are the responsibility of the recipient.

3. Shipping Costs

  • Shipping costs are calculated based on the size, weight, and destination of your order. These will be displayed at checkout.
  • Orders over a certain value may qualify for free shipping; details can be found on our website’s promotions page.

4. Processing Time

  • Orders are processed within 1–3 business days after payment is received.
  • Custom or personalized orders may take additional time to produce and ship.

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your shipment.

6. Shipping Address

  • Ensure that the shipping address provided is accurate and complete.
  • TripleTopis is not responsible for delays or lost packages due to incorrect or incomplete addresses.

7. Lost or Damaged Shipments

  • If your package is lost or arrives damaged, please contact us immediately at info@tripletopis.com or call 818-417-4541.
  • For damaged items, include photos of the product and packaging to assist with claim processing.

8. Delivery Delays

  • While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues.
  • In such cases, we will work closely with the shipping carrier to resolve the issue as quickly as possible.

9. Contact Us

For any shipping-related questions, feel free to reach out to our support team: