Sales policy
Sales Policy
Effective Date: January 10, 2025
At TripleTopis, we are committed to providing our customers with a seamless shopping experience and high-quality products. Below are the terms and conditions governing all sales transactions:
1. Pricing
- All prices are listed in USD and are subject to change without prior notice.
- Prices displayed on our website at the time of purchase are final and include applicable taxes unless otherwise stated.
- Promotional prices or discounts are valid only during the promotional period and cannot be applied retroactively.
2. Order Process
- Orders can be placed through our website, by email at info@tripletopis.com, or via our hotline at 818-417-4541.
- Full payment is required at the time of purchase to confirm your order.
- Customers will receive an order confirmation email upon successful payment.
3. Shipping Policy
- We offer both domestic and international shipping. Delivery times may vary based on your location.
- Shipping fees will be calculated during checkout and are non-refundable unless due to an error on our part.
- Tracking information will be provided upon shipment of your order.
4. Payment Methods
We accept the following payment methods:
- Credit and debit cards (Visa, MasterCard, American Express)
- PayPal
- Bank transfers
All payments are securely processed to ensure your information is protected.
5. Cancellations
- Orders may be canceled within 24 hours of placement by contacting info@tripletopis.com or calling 818-417-4541.
- Cancellations requested after this time frame may not be accommodated if the order has already been processed.
6. Custom Orders
- Custom or personalized items require full payment upfront and cannot be canceled, returned, or exchanged unless defective.
7. Product Availability
- All products are subject to availability. If an item is out of stock after your order is placed, we will notify you immediately and provide a full refund or alternative options.
8. Limitation of Liability
- TripleTopis is not responsible for delays caused by shipping carriers, natural disasters, or other unforeseen circumstances.
- Our liability is limited to the value of the purchased product(s).
9. Customer Support
For inquiries or assistance, please contact:
- Email: info@tripletopis.com
- Hotline: 818-417-4541